VMware Support and Subscription Production - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced (v. 4) - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware Infrastructure Foundation - 2 processors - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware Service Manager Knowledge Management - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware Service Manager Connector: IBM Director - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCenter Configuration Manager Workstation - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vCloud Solution Bundle - 25 virtual machines - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware vCenter Server Foundation for vSphere (v. 5) - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Per Incident Support - Product info support - for VMware VirtualCenter & VirtualCenter Agent for VMware Server - web support - 1 year - 1 incident - 12x5 - response time: 1 business day

VMware VirtualCenter Management Server for VMware Server - License - 2 CPU - VPP - level 4 (1750+) - Win

VMware Support and Subscription Basic - Technical support - for VMware vShield App - 25 virtual machines - emergency phone consulting - 2 months - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vSphere Essentials Plus Bundle (v. 5) - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

Vmware SDK - (v. 5) - license - must be purchased with software support

VMware Support and Subscription Basic - Technical support - for VMware View Premier Bundle (v. 5) - 500 concurrent desktops - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware ThinApp Client License View Premier Add-On (v. 5) - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware Horizon Suite - 20 users - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware Horizon Workspace - 100 users - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours