VMware Support and Subscription Production - Technical support - for VMware vSphere Standard Edition / VMware Data Recovery - 1 processor - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vSphere Essentials Plus Bundle (v. 5) - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware ThinApp Suite - (v. 5) - license - 50 clients, 1 workstation

VMware Support and Subscription Basic - Technical support - for VMware vCloud Automation Center Advanced (v. 6) - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware ThinApp Virtualization Packager (v. 4) - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCloud Director - 25 virtual machines - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vCenter Configuration Manager Workstation - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCenter Operations Manager (v. 5.0) - Terabyte Managed - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Per Incident Support - Product info support - for VMware VirtualCenter & VirtualCenter Agent for VMware Server - academic - web support - 1 year - 5 incident - 12x5 - response time: 1 business day

VMware Support and Subscription Basic - Technical support - for VMware vShield App - 25 virtual machines - emergency phone consulting - 2 months - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware vSphere Desktop - 100 desktop VMs - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware View Premier Bundle (v. 5) - 250 concurrent connections - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vSphere Storage Appliance (v. 5) - 1 instance - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware Infrastructure Standard High Availability (HA) Acceleration Kit - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware Virtual Desktop Infrastructure Bundle - 10 additional desktops - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware VMotion - 2 processors - phone consulting - 1 year - 12x5