VMware Support and Subscription Basic - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Enterprise Plus (v. 4) - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware Virtual Desktop Infrastructure Bundle - 10 additional VMs - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware View Manager (v. 3.0) - 10 VMs - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware Horizon Suite - 10 concurrent users - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware vSphere Essentials Bundle for Retail and Branch Offices Add-On (v. 5) - 10 CPU - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware vCloud Automation Center Enterprise - 25 OS instances - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vCloud Automation Center Advanced (v. 6) - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vSphere Essentials Plus Kit for Retail and Branch Offices (v. 5) - 2 CPU - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Consulting and Training Credits - pre-purchasing training funds unit - 1 year - 1 credit - volume - 1-9 licenses

VMware Support and Subscription Production - Technical support - for VMware Service Manager Foundation - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware Service Manager Connector: CA Cendura Cohesion - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware Service Manager Connector: HP System Insight Manager - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCenter Chargeback Manager (v. 2.0) - 25 virtual machines - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware vCenter Configuration Manager Server - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vCenter Operations Enterprise - 1 managed system - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCenter Operations Management Suite (v. 5.0) - 1 managed system - emergency phone consulting - 1 year - 24x7 - response time: 30 min