VMware Support and Subscription Production - Technical support - for VMware vCloud Director - 25 virtual machines - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vCenter Configuration Manager Workstation - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCenter Operations Manager (v. 5.0) - Terabyte Managed - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Per Incident Support - Product info support - for VMware VirtualCenter & VirtualCenter Agent for VMware Server - academic - web support - 1 year - 5 incident - 12x5 - response time: 1 business day

VMware Support and Subscription Basic - Technical support - for VMware vShield App - 25 virtual machines - emergency phone consulting - 2 months - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware vSphere Desktop - 100 desktop VMs - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware View Premier Bundle (v. 5) - 250 concurrent connections - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vSphere Storage Appliance (v. 5) - 1 instance - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware Infrastructure Standard High Availability (HA) Acceleration Kit - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware Horizon Workspace - 10 users - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware View Premier - 10 desktop VMs - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCloud Automation Center for Server - 10 managed machines - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware vCenter Log Insight - 25 OS instances - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vSphere Essentials Plus Bundle (v. 5) - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware ThinApp Suite (v. 5) - 50 clients, 1 workstation - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vCloud Automation Center Enterprise (v. 6) - 25 OS instances - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours