VMware Extended Support - Technical support - for SUSE Linux Enterprise Server for VMware - 100 hosts - must be purchased with software license - phone consulting - 1 year

VMware Support and Subscription Production - Technical support - for VMware Service Manager Foundation - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware Service Manager Portal - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware Service Manager Connector: LANDesk - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware vCenter Chargeback Manager (v. 2.0) - 25 virtual machines - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware vCenter Configuration Manager Workstation - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware VirtualCenter Agent - 1 server, 2 processors - phone consulting - 1 year - 24x7

VMware Support and Subscription Basic - Technical support - for VMware vSphere Essentials Plus Kit for Retail and Branch Offices Starter Kit (v. 5) - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware View Enterprise Add-On (v. 5) - 100 concurrent connections - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware Lab Manager - 1 processor - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware Virtual Desktop Infrastructure Bundle - 10 additional VMs - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware IT Service Delivery Pack - 2 processors - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware View Manager - 10 desktop VMs - VMware Purchasing Program - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware ThinApp Client License (v. 4.x) - 100 clients - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCenter Configuration Manager Instance - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min