VMware Support and Subscription Basic - Technical support - for VMware vCenter Operations Manager (v. 5.0) - 1 network device - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCenter Operations Management Suite (v. 5.0) - Terabyte Managed - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware vCenter Site Recovery Manager Enterprise (v. 5) - 1 virtual machine - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Per Incident Support - Product info support - for VMware VirtualCenter & VirtualCenter Agent for VMware Server - academic - web support - 1 year - 1 incident - 12x5 - response time: 1 business day

VMware VirtualCenter Management Server for VMware Server - License - 1 application instance - academic - Win

VMware Support and Subscription Production - Technical support - for VMware vSphere Desktop (v. 5) - 100 desktop VMs - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware View Premier Bundle (v. 5) - 250 concurrent connections - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware vSphere Midsize Acceleration Kit (v. 4.x) - 6 processors - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vCenter AppSpeed - 1 processor - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware Service Manager Knowledge Management - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Basic - Technical support - for VMware Service Manager Connector: Centennial Disc - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Basic - Technical support - for VMware vCenter Operations Management Suite Advanced (v. 5.0) - 25 VMs - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

VMware Support and Subscription Production - Technical support - for VMware vSphere Storage Appliance - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware VirtualCenter Management for VMware Server - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

VMware Support and Subscription Production - Technical support - for VMware vShield Edge (v. 5) - 25 virtual machines - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min