NetIQ AppManager for Veritas NetBackup UNIX - License - 1 server (40+ CPU) - UNIX

NetIQ AppManager for Virtualized Basic Infrastructure Monitoring - License - MLA/ VLA - ESD

Novell - Extended service agreement - delivery

NetIQ AppManager for Red Hat Linux - License - 1 server (28-39 CPU) - Linux

NetIQ Windows Administration Suite - License - MLA/ VLA - ESD

GWAVA for Vibe - Initial Business Support Subscription (1 year) - MLA/ VLA

Micro Focus FP/ Coll/ EM/ IG Services Principal Arch/Tech Specialist - Hourly - MLA/ VLA - consulting

NetIQ AppManager for Oracle RDBMS UNIX - License - 1 server (17-27 CPU) - UNIX

Micro Focus Business Support - Technical support (initial) - 1 user - G2C/ B2C

NetIQ AppManager for Avaya Aura Communication Manager IP Telephony - License - volume - 3000-7499 licenses

NetIQ AppManager Connector for CA Unicenter TNG - License

FP/ Coll/ EM/ IG Training Services Training Credit - pre-purchasing training funds unit - volume - MLA/ VLA

Novell Premium Service Premium Support Engineer Zone 1 - Technical support - phone consulting - 24x7

Micro Focus Business Support - Technical support (initial) - 1 user - MLA/ VLA

Micro Focus Business Support - Technical support (renewal) - 10 consoles - MLA/ VLA

Micro Focus Primary Support Engineer (Data Center) - Technical support (initial) - Zone 1 - consulting